CymbalsOnly.com How to Order Page

How to order:

If you see a particular model you're interested in, send us an email inquiry by following our Contact Us! link, or send an email to me, tony@cymbalsonly.com. You may also give me a call at the shop: 315-525-6388. International orders, dial: +1-315-525-6388. Phone hours are 8-5 M-F, EST. Emails are answered as quickly as possible, (usually within minutes), well outside these hours, and on all weekends/holidays.

If you're submitting your order through email, tell me what you'd like to purchase along with the shipping destination and POSTAL CODE, and I'll send you a total including shipping and insurance. During normal business hours, I will often have an email response back to you within minutes. (PLEASE NOTE: If you're emailing me from an AOL account, for some strange reason, AOL (and some others) thinks my email replies are spam, so please check your spam folder - my reply will most likely be in there.)

When I receive your payment, I will send you a confirmation email, as well as a shipping/tracking number. International orders are welcome!

Payments accepted:

MasterCard, Visa, Discover, PayPal, and international bank wire transfers accepted!

My paypal account is: tony@cymbalsonly.com

Cashiers checks, postal money orders, Western Union, are also gladly accepted. Personal checks are no problem as well, but must clear before a shipment can go out.

Also acceptable for payment: silver and 24K gold gram or ounce, bars and coins. Spot price for gold given at time of order. Spot price minus $2/oz given for silver. Email for details.

Shipping:

Shipping rates are individually calculated per transaction based on your zip code and package weight. All domestic packages Monday through Friday are shipped the same day via UPS. Friday orders after 3:30 PM EST, and all Saturday and Sunday orders are shipped the following Monday morning.

International shipments Monday through Saturday are sent out the same day through the US Postal Service. Saturday orders after 1:00 PM EST, and all Sunday orders are shipped the following Monday morning. All shipments to Italy MUST have full insurance.

Track your UPS packages here. Track USPS international shipments here. Please be aware that USPS tracking information can sometimes be more confusing that it's helpful - that's normal - so keep that in mind when viewing their tracking info!

Return Policy:

Because you can hear the actual cymbal before purchase, returns are pretty rare; however, if when you receive the cymbal, and it's not to your liking, I will offer to swap it out for something else, (or store credit) for a period NOT EXCEEDING 7 days. This is strictly enforced. The customer is only responsible for extra shipping charges. There are no service charges or restocking fees. (This excludes used cymbals, closeouts, cymbals sent to international destinations, custom/special orders, and anything that's been custom riveted, or put on layaway. These pieces are not returnable.)

*New York state residents are required to pay 8 % sales tax. All sales to Indonesia and Africa must use Western Union as the sole payment option, and will only ship via UPS, expedited delivery. Please Note: I can not ship Zildjian cymbals internationally.